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Airport Facilitation for Passengers

  • Course Goal
    This 30-hour, one-week course aims at acquainting participants with the up-to-date Airport Passenger Facilitation concepts and all local and int’l regulation in this regard. Also enhancing participants’ skills, knowledge and capabilities so as to cope with the recent development in issues related to air transport industry such as; passenger services at international airports, machine readable traveled documents, inadmissible persons regulation and facilitation services in the international airports.

  • Course Objectives
    Upon completion of the course, participants will be able to :
    • Understand the methods of airport facilities.
    • Understand the requirements for passenger facilitation at international airports.
    • Acquire basic knowledge about required travel documents.
    • Acquire basic knowledge about inadmissible persons.
    • Familiarize participants with new technology and new development in the field of passenger facilitation and services at international airports.
  • Course Content:
    • Air Transport Principles & Historical Background.
    • Chicago Convention 1944 and other international conventions and agreements.
    • Introduction to Annex 9 Facilitation
    • Air port facilitation requirement for different types of flights and passengers.
    • Agents involved in passenger’s facilitation at the airports
    • Passenger Facilitation and security
    • The Regulation of Airport Facilitation and security.
    • Inadmissible persons
    • Machine Readable Travel Documents

  • Target Population:
    This course is designed for airport passenger services staff, facilitation staff, airport management staff, ground handling services staff, and flight service providers staff.

  • Language:
    Arabic
    English 

  • Course Duration
    one week (30 hour)