1. Course Goal: At the end of this course the participants will obtain the knowledge, skills and attitude of Professional business communication according to the standards of a successful business environment.  

2. Course Objectives:

• Well defined goals for more effective communications
• The ability to create an open environment for communication
• The skill to communicate clearly
• Stronger relationships through powerful communication
• An understanding of other people communication styles and needs
• Techniques to facilitate effective team and meeting communications
• Emotional Intelligence to deal with difficult situations

3. Target Population:

• Managers, Supervisors, All employees working in Business environment.

4. Training Mood: Class room 

5. Language:  Arabic or English.

6. Course Duration: 5 working days